Santaka Digital Innovation Hub

DIH Objectives

DIH aims to be innovative in:

– helping companies to develop;

– gathering a community that can spread its ideas through constant collaboration;

– finding and supporting talents and experts and helping them to grow;

– providing solutions, including digital, that meet business needs to achieve effective results.

DIH Services

TECHNICAL ADVICE AND MENTORING

The DIH provides technical advice and mentoring to enterprises that wish to integrate digital solutions into
their processes and services.
The DIH organizes events for the digitalization of the industry where SMEs and large enterprises can share
ideas, acquire new knowledge, establish contacts with other companies, learn about different success cases,
etc.
The DIH assists enterprises in developing new digital or innovative products and services.

LEGAL ADVICE AND MENTORING

The DIH provides legal advice and mentoring to enterprises:
– that wish to start a business, grow, or to enterprises in difficulty (Debt advisor).
– on employment (employee transfer), training of employees, practice in enterprises and ensuring safety and
health at work.
The DIH organises mobile management teams for enterprises.

BUSINESS CONSULTING

The DIH provides support to enterprises by writing business plans, advising on data-driven marketing and
digitalisation of sales.

ACCESS TO FUNDING OPPORTUNITIES

The DIH provides support to enterprises, facilitating access to funding resources:
– by encouraging consortiums to apply to public/private funding calls for the adoption of digital
technologies, process change;
– by organizing mentoring and networking events where different funding opportunities are described;
– by contacting investors.

TRAINING AND SKILLS VALIDATION

The DIH organizes different training programs to increase the digital skills and the skills required in the labour
market.
The DIH mediates in skills validation.

NETWORKING

The DIH gathers different players in one DIH platform to collaborate on research and innovation projects with
the aim of increasing the competitiveness of enterprises.
The DIH gathers potential job candidates in the talent pool and professionals in the expert pool.
The DIH supports enterprises in international and local networking.

DIH Partners

We are happy to create new partnerships with different business units. If you require further information, feel free to contact us by email at egle@santaka.eu.

DIH Projects

Installation of digital technologies

Client: UAB LITOPLAST

Project official name: Installation of digital technologies
Objective: To digitalize the production line purchasing and implementing new equipment
Project value: 2,250,100.00 Eur equipment price EUR 1,000,000.00 support received

Services provides by Santaka DIH: A production audit was performed. Digitization production sites have been identified and a project has been written to support the purchase of the necessary equipment.

The customer contacted the Santaka Digital Innovation hub for the equipment they wanted to purchase. We started communicating with the customer and anticipating potential threats because the equipment the customer wanted did not meet his true expectations. An audit was then performed and the locations of the production lines to be digitized were identified. After receiving the audit report, the equipment suitable for the client was selected and a project was written, which was coordinated by the Lithuanian Business Support Agency under the Ministry of Economy and Innovation. After the customer received the financing, equipment suppliers were selected and equipment was installed, which helps the customer to have a greater competitive advantage in PET production.

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Client: UAB Hyperis

Project official name: Installation of digital technologies

Objective: To digitalize the production line purchasing and implementing new equipment

Project value:
The price of the equipment is EUR 2,240,100.00 EUR 1,000,000.00 EU funding received

The customer contacted the Santaka Digital Innovation Center for the equipment they wanted to purchase. We started communicating with the customer and anticipating potential threats because the equipment the customer wanted did not meet his true expectations. An audit was then performed and the locations of the production lines to be digitized were identified. After receiving the audit report, the equipment suitable for the client was selected and a project was written, which was coordinated by the Lithuanian Business Support Agency under the Ministry of Economy and Innovation. After the customer received the financing, equipment suppliers were selected and equipment was installed, which helps the customer to have a greater competitive advantage in PET production.

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Client: UAB ALTAVA

Project: Project official name: Installation of digital technologies

Objective: To digitalize the production line purchasing and implementing new equipment

Project Value: The price of the equipment is EUR 1,019,800.00, EUR 449,150.00 support received

Innovations in modernizations

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Client: UAB „Clinicus Klaipeda“

Project name: Eco – innovations in modernization and optimization of technological processes in a medical institution

Objective: To research, select and purchase the equipment for the replacement of medical technology within the company, additional chemical preparations were avoided during the operation.

Project value: 141,743.98 Eur equipment price ; Support received EUR 62,384.00
The latest medical equipment has been purchased to help reduce the use of bandages and other harmful substances during surgery.

The customer contacted the Santaka Digital Innovation Hub for the equipment they wanted to purchase. Our work has been to identify where the most polluting preparations are used in the service location. After identifying those locations, the latest equipment on the market was identified and selected. A project was written, coordinated by the Lithuanian Business Support Agency under the Ministry of Economy and Innovation. After the customer received the financing, equipment suppliers were selected and equipment was installed, which allowed to reduce the use of environmentally harmful materials to the minimum possible. To this day, the client provides plastic surgery services using the equipment we have found and recommended and implemented in this project.

Client: Lithuanian medical tourism cluster

About the project: Lithuanian medical tourism cluster LitCare is an association of industrial and
medical companies since 2013. The medical tourism cluster is recognized and valued by the
international community, labelled Bronze Label rating among clusters.
LitCare brings added value to medical tourism industry by promoting and developing partnerships in
order to incease industy export values by coordinating operations and activities internationally.
This project will allow Lithuanian medical tourism cluster to seek cooperation within international
networks. This will facilitate the integration of SMEs participating in the project into global value
chains.
Membership in international networks will allow the cluster to enter international markets, as well
as exchange experiences and seek potential international cooperation partners.
These partnerships will encourage to exploit synergies and develop a common strategic vision with a
global perspective and a common goal to reach new, untapped markets.
The project will contribute to the promotion of SME exports in global markets. Sharing your
experience with other organizations in international networks will allow Cluster SMEs to be
competitive and innovative.

Increasing the network of export and partners

Client: Lithuanian medical tourism cluster

Project name: Development and international promotion of Lithuanian medical tourism cluster Ref.
No: 03.2.1-LVPA-K-807-02-0026
Objective: To increase export and partnership network of Lithuanian medical companies
Project Value: 520,000 Eur. Funding requested: 319,327 Eur.
Services provides by Santaka DIH: A market analysis of international networks and business
development study was prepared identifying the product export opportunities.
About the project: Lithuanian medical tourism cluster LitCare is an association of industrial and
medical companies since 2013. The medical tourism cluster is recognized and valued by the
international community, labelled Bronze Label rating among clusters.
LitCare brings added value to medical tourism industry by promoting and developing partnerships in
order to incease industy export values by coordinating operations and activities internationally.
This project will allow Lithuanian medical tourism cluster to seek cooperation within international
networks. This will facilitate the integration of SMEs participating in the project into global value
chains.
Membership in international networks will allow the cluster to enter international markets, as well
as exchange experiences and seek potential international cooperation partners.
These partnerships will encourage to exploit synergies and develop a common strategic vision with a
global perspective and a common goal to reach new, untapped markets.
The project will contribute to the promotion of SME exports in global markets. Sharing your
experience with other organizations in international networks will allow Cluster SMEs to be
competitive and innovative.

Client: UAB “Mare transport”

Project name: Export development of Santaka cluster products. Ref.no: No. 03.2.1-LVPA-K-807-02-
0025
Objective: To increase export and partnership network
The value of the project indicated: 530 834.47 Eur. Funding requested: EUR 319 964.77
Services provided by Santaka DIH: A protentional market research have been conducted and export
opportunities identified supporting the development of new product market entries. R&D activities
supervised identifying opportunities and sufficient support in product development.
About the Project: Since 2016 Santaka Cluster seeks to increase the export volumes of Lithuanian
origin co-produced by cluster members to new markets. The members of the cluster focus on the
development of products based on the principles of R&D, eco-design and cooperation with regional
and international partners by integrating innovations into the development of products. The project
will focus on international networks aiming to develop new international networks and production
chains. Membership in international networks will allow the cluster to enter international markets,
as well as exchange experiences and seek potential international cooperation partners. The project
activities are focused on the creation and strengthening of new export markets and directions by
establishing sustainable business relations with foreign partners.

Client: “ESKOM”

Project Name: TMT Cluster (Tourism and Medical Tourism Cluster) Networking and Export
promotion project Ref. No. 03.2.1-LVPA-K-807-02-0029
Objective: To connect the cluster to international networks, increase the export of medical tourism
services of Lithuanian origin, and work on strengthening the trust of customers in the quality
services provided.
Services provided by Santaka DIH: A market analysis of international networks and business
development study was prepared identifying the potential export opportunities.
About the project: Lithuania is a country with geographical location, tourism resources, internal and
external transport logistics, world-class quality medical services, highly qualified medical doctors,
researchers and students, work culture, ethics and etc. but still does not use the export
opportunities for these services due to lack of awareness of the opportunities.
TMT Cluster aim is to enable offering a high level of tourism, health and wellness, a range of other
medical services and world – class quality services. The business cluster includes companies in the
field of accommodation and catering, innovative companies in the field of medicine providing high-
quality health care and treatment services, operating in the field of dentistry, implantology,
prosthetics, plastic surgery, reconstructive surgery, laser dermatology and beauty therapy.
There are many reasons for cluster companies to limit their competitiveness: insufficiently known
and recognized in foreign markets, small resources do not allow for effective marketing, small
exports do not allow to achieve economies of scale, it is difficult to integrate into international
markets. After receiving the funding, the project would connect the cluster to international
networks, increase the export of medical tourism services of Lithuanian origin, and work on
strengthening the trust of customers in the quality services provided. Working together in a business
cluster will help companies forming a business cluster to increase exports, expand, and create more
jobs.

Client: UAB “Ferox Baltic”

Project Name: Staff development program Ref. No. 09.4.3-ESFA-K-827-03-0021
Objective: To develop skills of the staff in order to increase efficiency

About the project: The labor market and business needs are constantly changing. There is a lack of
quick response of educational institutions to the changing situation, they are less responsive to
business needs, even less responsive to the changing labour market, training programs take too long
to develop and change, graduates are prepared theoretically, graduates lack specific practical
knowledge.
It is difficult for companies to find competent employees who perform practical tasks in a timely
manner and are able to solve problems in practice. In order to train employees at their own
expense, it is often too expensive, so training is abandoned. As a result, both employees and
companies suffer, and their competitiveness in the labour market and business around them
decreases. The project aims to develop practical forms of training in the workplace, to provide
employees of companies with qualifications and competencies that meet the needs of the labour
market. Top-level managers or other professionals have a responsibility to provide employees with
competencies and qualifications that are directly related to the work being done. The qualifications
and competencies provided during the training will help employees to adapt to changing business
needs, remain competitive in the labor market, and allow companies that train them to adapt their
workforce to ever-changing business needs and advanced technologies as quickly as possible. The
target group of the project is employees of the companies participating in the project. Each company
participating in the project will provide training according to its business profile and the functions
performed by its employees.

UAB Aedilis
UAB Autoaves
UAB Holo projects
UAB Anvista
UAB Baltvėja
UAB BSS IT
MB Kaunas Accounting
UAB Noxale
UAB Plastic formo
UAB Samperna
UAB VR Electric
UAB Print easy

As many as 196 skilled workers gained new knowledge during this project.

The value of the project indicated in the application: EUR 488,807.26, Funding requested: EUR 293
284.36

Research and Experimental activities

Client: UAB “Projektai visiems”

Project: Intelligent bus fleet performance optimization system ref. no: 01.2.1-LVPA-K-856-01-0230
Objective: To develop a system that will fundamentally change the operation of the public, as well
as private, fleet
The value of the project indicated in the application: 1,484,299.65 Eur. Funding requested: EUR 1
135 475.84
Services provided by Santaka DIH: Research and experimental development consultancy.
Identification of research methods, development of research plan, review and analysis of market
articles. Planning of experimental development activities, prototype modelling.
About the project: The project aims to create an intelligent transport management and optimization
system (ITVOS) capable of forecasting passenger flows and selecting vehicle size, counting
passengers and planning the most optimal routes, recommending driving style and thus saving fuel
consumption with less pollution, intelligently managing advertising by showing only on certain
sections of the vehicle, to make recommendations for the replacement of the most uneconomical
vehicles, etc We will strive to manage and optimize the public transport sector in Lithuania. Every
year, all municipalities in Lithuania face the problem that public transport is operating at a loss. In
cooperation with the bus fleets of large and small cities, within the framework of this project, we will
develop a system that will fundamentally change the operation of the public, as well as private, fleet.

Client: MB Maisto architektai (company name changed to UAB “INNOFOODS”)

Project: Fermented beverage of vegetable origin. Ref. No: 01.2.1-MITA-T-852 Inostart
Objective: Fermented Herbal Beverage project, we plan to develop a prototype of oat origin using
enzymatic hydrolysis of starchy and non-starchy oligosaccharides to obtain flavored product
properties and natural sugars.
Project value indicated in the application: 32 666.31 Amount of funding requested: 22 866.42
Services provided by Santaka DIH: Business audit and analysis identifying possible business
development opportunities.
About the Project: Enrichment of the product is planned with various extractions of main and by-
product products of plant origin (including supercritical, water and other GRAS-recognized optimized
extractions, such as: quince leaf extract, sea buckthorn cake extract, flaxseed extract). In the stages
of product development, the encapsulation technology of lipophilic extracts and their distribution in
the aqueous medium are envisaged. This is applied by improving the development of a prototype
drink and evaluating its functionality.
Based on oats, we plan to create a plant drink made using enzymes of amylolytic origin: amylase,
glucoamylase, xinalase. This drink is likely to have the functional properties that the identified
bioactive compounds can provide. Amylolytic enzymes act specifically on polysaccharides during
hydrolysis. Glucoamylase breaks down lower-chain polysaccharides and releases glucose – fast
energy. Alpha-amylase is an endo-amylase that releases alpha- (1,4) -bonds in the internal starch
chain, resulting in the formation of dextrins of various chains. Xinalase degrades starch-free
compounds of various molecular sizes, which potentially release phenolic compounds
(avenandrehides, ferulic acid) with functional properties such as antioxidant properties and possibly
better gastrointestinal bioactivity.
Organoleptic properties of the product can also be altered by making modifications to the substrate-
enzyme ratio and using long-chain polysaccharides.
The project will be implemented by MB "Food Architects", an innovative start-up planning to
develop a new innovative product and carry out R&D activities.

Transition of a service company to the industrial market

Client: UAB “Projektai visiems”

Project: Implementation of modern technologies in UAB "Projects for everyone". Ref. No. 03.3.1-
LVPA-K-850-01-0174
Objective: Business Development and diversification
The value of the project indicated in the application: 307 250.00 Eur. Requested amount of
financing: EUR 199,712.00
Services provided by Sanka DIH: Business audit and analysis identifying possible business
development opportunities.
In order to diversify its activities, UAB “Projektai vaikams” will invest in the start of an innovative
manufacturing business. With the acquisition of modern technologies, new production capacities
will be created for the production of new products. The company plans to start activities – stone

cutting, cutting and finishing. The new activities will allow to diversify the company's activities,
increase the company's productivity and income.